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Welcome to Doral Tech Solutions!
Take a moment to review the following information before continuing...
  • Depending on the type of repair for Apple devices, it may be required to turn off Find My. Click here for instructions on how to properly do so.
  • Please make sure you have a backup of your data. (Your videos, music, documents, photos, etc...) Instructions on how to backup your data... If you need assistance with this, we offer backup/data recovery services. See next steps for available options.
  • Our processing times are between 1-3 business days. It is possible to finish a repair the same day it is brought in, but that largely depends on the repair type and part availability.
  • A non-refundable diagnostic fee will be charged up front and this fee will then be applied towards the repair once a technician has diagnosed and confirmed how much the repair will be.
In the next steps, you will be filling out a contact form with your information. Ensure all information that you enter is accurate.
Contact Information
Please include a phone number and e-mail address that you can be reached at. If you are bringing in a phone for repair, Do NOT include the phone number associated with that phone.
First Name
Last Name
Phone Number
E-Mail

Address
City
Zip

Issue
Please choose the option that best describes the issue with your device, then provide us with additional details below.


Terms & Conditions
  • DIAGNOSTIC FEE - I acknowledge that a non-refundable diagnostic fee will be charged for service regardless if a repair is performed on the device. The diagnostic fee covers the worksmanship and time spent on troublehooting and diagnosing the device brought in to ensure the best possible repair recommendation is proposed.
  • DATA DISCLAIMER - I acknowledge the inherent risk of data loss or compromise during technical services and assume sole responsibility for maintaining regular data backups. I will secure or remove confidential files from my device before service. I authorize Doral Tech Solutions to use my provided password specifically for the purpose of data recovery or transfer, understanding that they are not liable for any data loss or compromise that may occur during the service process.
  • SERVICE PARTS - I authorize Doral Tech Solutions to service my device using original equipment manufacturer (OEM) parts whenever possible. If OEM parts are unavailable or upon my request, I authorize the use of compatible third-party parts. Prior to any part replacement, I will be informed of the specific parts required and their source. Doral Tech Solutions provides a 90-day warranty on labor and workmanship. Warranty coverage for service parts is provided by the original manufacturer and is subject to their specific terms and conditions.
  • ABANDONMENT POLICY - To ensure efficient operations and manage storage space, Doral Tech Solutions requests timely response from me regarding the status of my device. If I fail to communicate with Doral Tech Solutions within 15 days of initial drop-off, the device will be considered abandoned. In such cases, Doral Tech Solutions will make multiple attempts to contact me via email and phone over a 60-day period. If no contact is established, the device and its associated accessories will be permanently disposed of.
  • OEM WARRANTY - Using third-party parts to service my device may void the original manufacturer's warranty. Doral Tech Solutions is not liable for any warranty voidance or cancellation resulting from the use of third-party parts during the service process.

Draw your signature Clear
By drawing your signature, you are agreeing to the terms and conditions above.